Gupshup - Conversational tools for customer engagement - Gupshup

Build AI-powered chatbots to automate customer acquisition, marketing, commerce, and support to maximize customer lifetime value and reduce the cost of service

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Gupshup - Conversational tools for customer engagement - Gupshup

Introduction

Gupshup: Your Conversational AI Overlord

Gupshup isn't just another chatbot platform; it's the digital equivalent of a drill sergeant, pushing your customer engagement into high gear. They boast a whopping 10 billion+ messages per month and 45,000+ brands across 60+ countries, which means they're not messing around.

Features: More Than Just Chat

Gupshup throws a whole arsenal of tools at you, including:

  • Bot Studio: Think of this as your AI playground. Build custom conversational journeys with zero code, unleash pre-built bot templates, and watch your bots come to life across any channel.

  • Agent Assist: Tired of your agents drowning in a sea of customer queries? Agent Assist is their life raft. It brings all digital conversations, context, and support actions into a single view, boosting agent efficiency and making them feel like superheroes.

  • Integrations: Gupshup plays nice with everyone. Over 1000 pre-built integrations and connectors let you connect your bots with your existing systems, creating a seamless conversational experience.

  • Conversational AI: This is the brains of the operation. Gupshup's AI powers your marketing, commerce, and support, automating interactions and making your customers feel like VIPs.

  • Campaign Manager: Plan, optimize, and deliver multi-channel conversational campaigns that are so good, your customers will be begging for more.

How to Use Gupshup: It's Easier Than You Think

Gupshup is designed to be user-friendly, even if you're not a tech wizard. Just choose your channels, build your bots, and watch the magic happen.

Pricing:

Gupshup offers a range of pricing plans to fit your needs and budget.

Comments:

  • "Gupshup is like the Beyoncé of chatbot platforms – fierce, talented, and always on point."

  • "Finally, a platform that understands that customer engagement isn't just about chatbots, it's about creating a whole conversational ecosystem."

  • "If you're serious about taking your customer experience to the next level, Gupshup is the only platform you need."

Helpful Tips:

  • Personalize your bots: Don't be generic. Use customer data to tailor your bot's responses and make them feel like they're talking to a real person.

  • Keep it conversational: Avoid using robotic language. Make your bots sound natural and engaging.

  • Test, test, test: Before you launch your bots, make sure to test them thoroughly to ensure they're working as expected.

Frequently Asked Questions:

  • What is Gupshup? Gupshup is a conversational AI platform that helps businesses engage with their customers across multiple channels.

  • What are the benefits of using Gupshup? Gupshup can help you improve customer satisfaction, increase sales, and reduce costs.

  • How much does Gupshup cost? Gupshup offers a range of pricing plans to fit your needs and budget.

  • Is Gupshup easy to use? Yes, Gupshup is designed to be user-friendly, even if you're not a tech expert.